• How long does delivery take? What countries do you ship to?
• What is the processing time?

It normally takes 24 hours of a business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

Once your order starts shipping, it normally takes 3-5 business days to be delivered, depending on the efficiency of USPS. If there are any special circumstances that cause delays, such as being affected by other events or needing to allocate goods from the warehouse of our logistics partner, it may take 7-10 business days to be delivered. When there are special circumstances that may cause delays, we will manually send you a notification email.

• How will my delivery be shipped?

USPS usually, Free shipping and product price include all fee, e.g. Tax fee, Import Tax & Duty Fees.

• I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

• Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

• What do I need to do when I received a different product than what I ordered?

Please contact customer support at [email protected]